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Inside Sales Representative

Date Released: 4/1/2010


Join the Willington way of life – Customer driven, Flexible, Dependable, and FAST

Escape from the city. Come to work in the country with fresh air, no traffic, and beautiful surroundings!

Willington Nameplate, located in Stafford Springs, CT, is highly respected for its emphasis on quality and customer satisfaction. For over 40 years we have been providing our customers with solutions for custom manufactured identification products on everything from aircraft to valves, appliances to swimming pools and canoes to tractors.

Willington Nameplate is part of The Willington Companies, which also includes Willington PowerPrint and New England Label. We are family owned, family managed, and family friendly. If you have the right stuff, come join us and be challenged, enjoy career growth, work with a team that really cares, and have your fair share of fun too.

We are a proud recipient of the 2008 CT Family Business of the Year Award from the UCONN School of Business. By embracing Lean Manufacturing, we have also been recognized as Lean Leaders in our industry by Leanovations International. We have been a host site for Lean Leadership Certification, and we have two employees who are certified Lean Leaders. We are looking for WINNERS!

As an Inside Sales Rep you will focus on the entire sales cycle, from cold calling to customer support. Your primary responsibility will be to maintain and support existing customers within an assigned territory, as well as prospect and close new business. To be successful, you’ll need a strong work ethic, a self-assured winning attitude and excellent time management skills. Additional details are below.

Responsibilities:

• Maintain, grow, and support assigned customers by developing and building excellent relationships
• Prospect for new business by initiating outbound sales calls
• Respond to sales inquiries via email, web and other lead sources
• Qualify leads, follow up on quotes, convert quotes to orders
• Know the competition, obtain competitive info, and perform postmortem analysis on all lost business
• Provide customers with product samples, prototypes, literature and technical support
• Ensure compliance with customer requirements regarding price, quality, specifications, and delivery
• Work closely with customer service to ensure timely response and issue resolution
• Work closely with Manufacturing, Front Office, and Supply Chain to ensure customer satisfaction
• Continuously educate self and maintain superior knowledge of Willington products and procedures
• Occasionally visit customers, attend trade shows, participate in workshops and seminars


Qualifications:

• 3 years prior Inside Sales experience, manufacturing environment preferred
• Self motivation, strong sales drive, and a passion for exceeding goals
• Demonstrated success in closing new business
• Good knowledge of MS Word and Excel, internet, email, Google, PowerPoint
• Experience reading blueprints and familiarity with technical details
• CRM and contact database experience, ACT preferred
• Working knowledge of MRP systems and ability to cut through multi-layered complex office procedures
• Demonstrated success working in a team environment, as well as able to work independently
• Two year college degree, Bachelor’s Degree preferred
• Excellent attention to detail, excellent ability to follow up and leave no sales opportunity open
• Strong moral character, strong work ethic, excellent self-assured attitude, highly flexible, reliable
• Demonstrated excellent written and verbal communication skills
• Excellent telephone personality, outgoing, generally positive outlook, good-natured and happy
• Well organized, sense of commitment, sense of urgency, adaptable to change

Willington Nameplate offers an excellent work environment and a very competitive compensation package commensurate with your experience that includes base salary, sales incentive plan, medical, dental, vision, 401k, discretionary profit sharing, life insurance, STD, LTD, paid holidays, and paid vacation days.

Send resume, cover letter and salary history to:

Joe Menhart
Sales and Customer Service Manager
Willington Nameplate
11 Middle River Drive
Stafford Springs, CT 06076
Email: jmenhart@wnpinc.com
Visit us at www.wnpinc.com



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