May 6, 2022
Reports to: President
Summary: Responsible for all facets of the Quality Assurance department as well as all formal technical, inspection documentation. This position is part of the executive leadership team.
Essential Duties and Responsibilities:
- To maintain the highest quality standards and the right to stop production of any job if those quality standards are not met
- Willing to assist in any and all areas within the company on an “as needed” basis
- Direct reports include Quality Engineer, Quality Technician and Sr. QC Inspector
- Works with customers and customer service on internal and external problems
- Oversees the non-conformance process which is executed by QE
- Define, develop and deploy Quality assurance strategy
- Provides education and training for all employees in regards to the quality system
- Identifies and tracks key quality metrics
- Coordinates the yearly review process for QA associates
- Provides root cause and corrective action training for employees
- Key point of contact for all external quality/system audits
- Manages and directs the activities of the internal audit team
- Research and implement changes to reduce non-conformances
- Owns the change control board process and schedules
- Justify capital purchases related to the quality department
- Drive continuous improvement activities and standardize core processes
- Review customer quality manuals and document key requirements
- Works with purchasing to manage supply chain approvals
- Key member of the contract review team
- Oversee the DSQR or other customer directed inspection programs
- Oversee FAI and PPAP approval process including re-submissions
- Oversee all quality certification processes
Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Strong facilitation skills and ability to engage employees
- Communicates effectively both written and verbally
- Understands ISO quality systems (including AS9100 and IATF 16949)
- Well organized with the ability to prioritize work requirements
- Solid knowledge of manufacturing capabilities
- Lean certification from accredited institution
Education/Experience:
- High School diploma or GED required
- Associates or Bachelor’s degree preferred
- Minimum of 7 years of related experience, preferably in a manufacturing environment
Physical Demands (reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties):
- Ability to lift up to 50 lbs.
Grade level: Salary Exempt Position Hours per week: 40
Please email resumes to Lynn Dwyer, Personnel/HR Manager at ldwyer@wnpinc.com