We are pleased to announce the promotion of long-time team member Donna Campagna to the position of Customer Service Lead within our organization. Donna has been a dedicated employee here at Willington Nameplate for more than 30 years. She has held several titles in her career at Willington, which include production planner, sales engineer, and account representative. Donna’s wealth of product knowledge has been instrumental in preserving our reputation as an industry leader in product identification. Together, Donna and Stacey Palmer will work in unison to manage the customer service department. They will report directly to Brett Greene, General Manager.
“Donna was selected for her technical aptitude, commitment to the company, and her desire to foster a team environment,” states Brett Greene.
In assuming her new duties as Customer Service Lead, Donna will manage all customer service department activities such as resource planning, training, and ERP system support while continuing her duties of quoting and order processing.
Considering Donna has been with Willington Nameplate since 1982, she has many stories to tell about its evolution from a small manufacturer with handwritten job dockets and order acknowledgments to its first Radio Shack Tandy computer with a 48 KB memory. For a short time Donna served as our California Sales Representative. She is responsible for bringing in both Zurn Wilkins and Haas accounts, which individually reach into the six-digit category for sales dollars.
Besides Donna’s long history in the front office, she has multiple skills that will compliment her new position. Those skills include participating in kaizen events, UL experience, and internal quality auditor certification.
Let us all congratulate Donna on her promotion and wish her continued success at our organization.