Willington Nameplate promotes Tracy Bazzano to Account Manager

As our company mission states, we will preserve our legacy of a family personality while providing opportunity for all employees to grow.

Opportunity for growth is a strong message we live by at Willington Nameplate. With that message comes the promotion of an exceptional employee within her department.

Tracy Bazzano has been promoted to the position of Account Manager. In this role she will be accountable for a number of assigned accounts to maximize sales opportunities, profitability, and customer service. This is accomplished by providing personal involvement through effective communications, and by helping to prioritize issue resolution in estimating, order entry, contracts, manufacturing, quality, and customer service. This involvement preludes to a strong relationship with several individuals at multiple levels and different functional areas of a major account. Tracy joined the company as an Inside Sales Representative on April 13, 2009, and has demonstrated impressive public relations and management skills essential for this position. These skills have led to complimentary roles for Tracy. “Over the past three years Tracy has displayed the initiative required to embrace any opportunity and see it through to the mutual satisfaction of the customer and WNP”, states Joe Menhart, Sales and Customer Service Manager. Tracy has also received two certifications at Willington Nameplate, Internal Quality Auditor and Internal Lean Leader. “Tracy’s creative mind coupled with her ability to communicate complex issues into laymen’s terms is a valuable asset in regards to the team environment of kaizen, I’m happy to have her on board!” states Jessica Mitchell, Lean Director.

Keeping with the continuous growth movement occurring rapidly at Willington, Tracy has taken advantage of the following quality and continuous improvement initiatives: AS9100 auditing techniques, QSP-05 and forms, ISO9000 training, problem solving and root cause analysis, ISO/TS 16949 training, AAISP training, SPC training, and lean leadership certification. From the value stream of customer experience to quality control and continuous improvement, Tracy has demonstrated leadership and intense involvement in the success of Willington Nameplate.