On one side there is understanding what the customer needs to communicate. And on the other side there is knowing how best to produce it. To bring the sides together, effective communication, between the Prepress Department, customers, and all internal departments, is critical. It’s Dave’s job to insure that as projects go to production, the information is correct, the right production method is being employed, and that a part that meets all the customer’s needs is created as efficiently as possible.
Dave is also an Internal ISO Auditor, monitoring and initiating improvements to Willington’s Quality System. As a Lean Leader, he participates in or leads Kaizen events, and implements new efficiency ideas.
Dave will tell you that dialogue drives quality and that by creating an environment where every person has a voice, no opportunity for improvement is missed.