Whether he’s making a six hour drive for a one hour meeting or delivering parts on a weekend, Michael sees the crux of his role as enabling his customers’ ongoing success.
While the back and forth of finding the right solutions isn’t always easy, Michael always finds it gratifying. He puts effective communication at the top of every day’s objectives, and that means with colleagues as well as with customers and suppliers. By looking at every interaction as a chance to earn a person’s trust and respect, he creates relationships with customers and coworkers that get stronger during triumphs and can survive the inevitable difficulties.
When he is not focused on customers he is focused on his wife, kids and grand kids…and maybe a little golf or fishing.